Marking something unread is temporary - it means you might have to avoid a conversation or use “mark unread” again if you want to follow up later. You can mark messages unread to revisit them later. I sometimes paste instructions on how to perform a task, and I am certainly not afraid to occasionally post random things I need to remember there as well. I post text snippets to myself when I have short sections of text that I need to be able to retrieve. You can message your own user in Slack - it’s a great way to leave notes to your future self. When I’ve finished watching it, I “un-save” it to consider it done. This keeps me from feeling like I have to drop what I’m doing to watch it immediately, or having to remember to scroll back later in the day to find it. When Leah posts our fabulous Monday video, for example, I save it and watch it during my next break.
When I see a non-critical error or an interesting-looking announcement I’d like to follow up with later , I save it and get back to work. I like to save items during the day and then process them during task-switching moments or during dedicated time for cleaning and communicating. You can then view all of your saved items by clicking the save icon near the top of your left sidebar. When someone mentions a task or message that needs attention, hover over the message and click the save icon. You can use the “save” mechanism to build a to-do list. Build to-do lists by using saved messages
Slack doesn’t have to be a source of stress, and anyone who uses business chat can experiment with some of these approaches.
I put the following list together, which is now part of our onboarding process. As we’ve grown, it’s helped us stay connected across more than 40 cities around the world.Ī few people in the company, however, have come to me with stories of restless nights and checking their phones before breakfast. When I joined Help Scout, I insisted we embrace Slack.
I was an early adopter of Slack, and I’ve been a vocal advocate for it.
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