

You may need your IT administrator's help with this step.ĤE. If this key does not exist, add the Common AppData string value key with the value from Step 6B above – for example, C:\ProgramData. (You can expand each key to check its contents by clicking the down-facing arrow to the left of its folder entry in the left pane.)

Check whether the key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\explorer\Shell Folders\Common AppData exists. Type regedit in the text field, and click OK.ĤD. Press the Windows + R keys (Windows keyboard) or Command + R keys (Mac keyboard) keys to open the Run dialog box again. Still getting the error? If so, move on to the next step.ĤC. Follow our instructions to disable sleep mode on your computer. To resolve this issue for the 2021 year version:Ģ.

( Autodesk Desktop Licensing Service pictured as an example below.) Locate and click each service in the menu, and verify that the Service status is set to Running. Verify that the following services are running:
