Fortunately, refreshing the preferences files is straightforward: If your Steinberg sequencer is protected by a Soft-eLicenser, you will find more information in the Soft-eLicenser FAQ.Ĭorrupted application preference files can bring your Steinberg sequencer into all kinds of troubles, particularly after installing an update. USB-eLicenser - Details, tips and troubleshooting
This help center article provides further and more detailed assistance in solving dongle and license related issues: So if a USB-eLicenser (dongle) or a specific license is not being recognized, or you get any eLicenser Control Center related error messages when starting your Steinberg sequencer, you should download and install the latest eLicenser Control Center at first.
The most common reason for license related problems is an outdated or corrupted eLicenser Control Center installation. The following troubleshooting tips & instructions are basically valid for all Steinberg sequencers running on Mac OS X since Cubase SX 1, Nuendo 1 and Sequel 1.
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